Kerching have been bringing players the best casino and slot games since 2007. Part of the love for what they do is interacting with their players. Kerching always have time to help and deliver their renowned friendly customer service.
- Excellent welcome bonus
- Good range of deposit/withdrawal options
- Friendly customer service
- VIP programme
- Lack of other promotions
- No live chat!
Kerching has been around since 2007, and in that time has built a reputation as a reliable operator. First impressions are that the site is certainly eye-catching. Lovers of spandex Day-Glo gym clothes will feel at home here. They are also operated by Nektan Ltd and run on the Nektan platform so the quality is assured.
If attractive welcome offers are what you seek then you are also well catered for at Kerching. The £500 welcome package which includes 150 bonus spins is healthy, to say the least.
You can feel comfortable playing at Kerching in the knowledge that you will have access to top slot titles and daily drops and wins supplied by Pragmatic Play with a £2,000,000 prize pool. Kerching is a real slot players casino.
Bonus & Promotions
The welcome offer is very generous. A £500 welcome package spread over your first 3 deposits with an added bonus of being able to qualify for an extra 150 spins across some of your favourite slot games: Starburst, Aloha! Cluster Pays and Finn and the Swirly Spin.
Welcome Package
- On your first deposit, Kerching will double your funds by 100% up to £100. This bonus allows you to play some of the great games they have available. They will also include 100 FREE spins on selected games.
- Your second deposit gets you an extra 50% match bonus up to £100 in playable funds and another 25 FREE spins on selected games.
- With your third Kerching deposit, you will get a further 50% match bonus up to £300 with yet another 25 FREE spins on selected games.
I guess that’s why they call themselves Kerching!
However after the crazy good initial welcome offer, the strength of promotions never quite match the same heights. Sure, Kerching do run ad hoc promotions on a month by month basis (every Wednesday during November 2020 the biggest winner from a single spin will win a bonus £50 in cash) but in truth that is hardly going to set the world alight.
Your best bet of seeing some cool promotions is with the bespoke offers that will land in your inbox from time to time as you go along your journey with Kerching.
Games & Software
As mentioned previously Kerching is run on the Nektan platform. This guarantees players access to top titles such as Amazon Queen, Aztec Gems, Bar-X Safecracker, Finn and the Swirly Spin and many more.
Players at Kerching will also be able to compete for the £2,000,000 proze pool in the daily drops and wins jackpots provided by Pragmatic Play.
Deposits & Withdrawals
All major payment providers are catered for at Kerching including Visa, Mastercard, Skrill, Neteller, Paysafe Card and Boku. Do be advised though that deposits using Boku (mobile only) will incur a 15% service charge.
The minimum amount you can withdraw per transaction is £10 and the maximum is £2000. Only one transaction can be made in any 24 hour period. Withdrawals may take up to 3 days to be processed (longer if using a credit/debit card).
Customer Support
The customer support is based in Manchester, UK which is quite a novelty these days, not to be located in Malta or Gibraltar. Great for UK players though. Pop round for a coffee, they’re very friendly!
Sadly there is no live chat only email and telephone support. They do have an FAQ page though which gives a fair amount of information regarding deposit options and bonus structure.
- Email: customersupport@thegracemedia.com
- Telephone: 0161 669 9000
Support Availability:
- Email – 24 hours (replies within 24 hours)
- Telephone and Live Help – 08:00-00:00 GMT/BST
Ken’s Verdict
We are unsure how things will go with Kerching following the sale to Grace Media, however it is still trading and the company is part of a much larger group. What changes may be made in the future though are unclear. We believe it is safe to deposit as the site is still in operation.
Kerching has been a well patronised casino for a number of years. They will have to change their supplier though which may bring good things for the site over time. We do suggest that you ring the dedicated telephone line or contact customer support using the email given above for confirmation.
Kerching,
Nektan Gibraltar Ltd,
2.1 Waterport Place, 2 Europort Avenue, Gibraltar
Gambling License
Nektan (Gibraltar) Limited is licensed by The Government of Gibraltar (Casino RGL No.054) and the UK Gambling Commission (licence 000-039107-R-319400-015). Regulated by The Gibraltar Gambling Commissioner and the UK Gambling Commission under the Gambling Act 2005.

Customer Support
- Email: customersupport@thegracemedia.com
- Telephone: 0161 669 9000
Support Availability:
- Email – 24 hours (replies within 24 hours)
- Telephone and Live Help – 08:00-00:00 GMT/BST
Good casino, good games, customer support are on the ball. No complaints.